As a Software-as-a-Service (SaaS) solution, Card@Once allows issuers to instantly print magnetic stripe, EMV^® and dual interface debit and credit cards in the branch without requiring expensive on-premises software or servers. CPI manages all IT support and updates, allowing the financial institution to focus solely on serving the needs of its cardholders with minimal upfront investment and no annual licensing fees. PCI-compliant¹, Card@Once offers issuers a competitive differentiator that helps improve their cardholder experience.

The benefits of instant issuance are well-established. It allows financial institutions to serve their cardholders’ most urgent needs, while also reducing the substantial costs associated with mailing or shipping cards, with a savings of up to $1 per card. Instant issuance has also been shown to improve debit card activation rates by between 4 and 10 percent depending on branch and cardholder demographics, and to increase monthly debit purchase transactions by an average of 21 percent, depending on the mix of new and existing cardholders receiving the card.

Card@Once also allows issuers to respond effectively to instances of fraud and card compromise. In 2017, Indiana-based Farmers & Merchants Bank needed to rapidly reissue nearly 800 debit cards in response to cardholders effected by card data compromise. Thanks to the Card@Once instant issuance solution, the Bank was able to immediately meet this critical need, reissuing most cards within a 24-hour window, while simultaneously converting its cardholders to the EMV chip-enabled standard.

Interested in offering in-branch instant card issuance to your cardholders? CPI Card Group’s team of dedicated client services specialists are here to help.